Shipping & Returns

Shipping

We offer free shipping on all orders over $200.

For all other orders, we charge a flat rate of $15 for shipping.

Orders are sent via Australia Post, Courier and other methods depending on the destination and products ordered. Sometimes items are sent separately or from different locations, so they may not arrive together in the same order. You will receive a text message or email when your order has been fulfilled.

You will generally receive your order within 48 Hours.

 

Returns

If your product arrives faulty or damaged, we will happily replace it. Please send us a photo of the faulty product to team@paintmate.com.au immediately and our team will review your case. We do not allow for change of mind returns.